MS

Anthem (BCBS) Behavioral Health Appeals in Mississippi

Appealing an Anthem (BCBS) behavioral health denial in Mississippi means tracking two separate clocks: Anthem (BCBS)'s own 30-day Level-1 appeal window, and Mississippi's 30-day prompt-payment statute (Miss. Code § 83-9-5) for clean-claim payment (best-effort default — verify). This guide covers both, plus Anthem (BCBS)'s filing address and Mississippi's parity protections.

Where to file your Anthem (BCBS) appeal

Appeal Address
Anthem Blue Cross Appeals Unit
P.O. Box 60007
Los Angeles, CA 90060
Level-1 Response Window

30 calendar days

External Review Deadline

60 days from Level-1 denial

Provider Portal
File online
Fax

1-866-755-2680

Mississippi's prompt-payment window

This data is a best-effort default based on a general survey of state insurance codes. Verify the current statute and day count with Mississippi's Department of Insurance before citing it in an appeal.

In Mississippi, state-regulated (fully-insured) plans — including many Anthem (BCBS) plans — generally must pay or formally respond to a clean claim within 30 calendar days under Miss. Code § 83-9-5. This deadline does not bind self-funded ERISA plans. This is a claim-payment deadline, not the appeal-decision deadline. If Anthem (BCBS) missed this window on your claim, cite it as a separate payment violation alongside your Anthem (BCBS) appeal — not as the deadline for the appeal decision itself.

MHPAEA parity for Anthem (BCBS) in Mississippi

Federal MHPAEA (29 USC § 1185a; 29 CFR § 2590.712) applies to Anthem (BCBS)'s group health plans operating in Mississippi. The CAA 2021 § 203 disclosure duty requires Anthem (BCBS) to produce its NQTL comparative analysis on request.

Anthem (BCBS)'s parity posture: Anthem (now Elevance Health) is a major BCBS licensee operating in ~14 states. File appeals to the state-specific Anthem entity; addresses vary by state. Behavioral health managed through Sydney Health / Anthem Behavioral Health.

State-level parity laws may add further protections in Mississippi — check with the state's Department of Insurance for current guidance.

Common Anthem (BCBS) denial codes

The most common Anthem (BCBS) denial codes for behavioral health are: CO-4, CO-50, CO-97, CO-119. Each has a dedicated guide with the denial explanation and appeal strategy.

Mississippi's insurance commissioner

If your internal Anthem (BCBS) appeal is denied, Mississippi's Department of Insurance can help with a complaint or external review for fully-insured plans. Look up the official contact via the NAIC consumer locator.

Note: self-funded ERISA plans are generally exempt from state insurance regulation. If your patient's Anthem (BCBS) plan is employer-sponsored and self-funded, your remedies run through the U.S. Department of Labor (EBSA) rather than Mississippi's commissioner.

Generate your Anthem (BCBS) appeal letter

AppealWin generates a complete, editable appeal letter with the correct regulatory citations for Mississippi and Anthem (BCBS) in minutes. Therapists get 5 free letters every month; a one-time $19 patient letter is also available.

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Frequently asked questions

How long does Anthem (BCBS) have to respond to an appeal in Mississippi?

Anthem (BCBS) generally has 30 calendar days to respond to a Level-1 appeal. If denied, you have 60 days to request external review. Separately, Mississippi's prompt-payment statute gives payers 30 days to respond to a clean claim (Miss. Code § 83-9-5) — a different deadline governing claim payment, not the appeal decision.

Does MHPAEA apply to Anthem (BCBS) in Mississippi?

Generally, yes — for Anthem (BCBS)'s group health plans. Federal MHPAEA (29 CFR § 2590.712) applies to Anthem (BCBS)'s group health plans in Mississippi. Request Anthem (BCBS)'s NQTL comparative analysis under CAA 2021 § 203.

Where do I mail or fax a Anthem (BCBS) appeal?

Mail to Anthem Blue Cross Appeals Unit, P.O. Box 60007, Los Angeles, CA 90060. You can also fax to 1-866-755-2680. This address is the same nationally, including for Mississippi providers.